Training materials

This page includes online training modules in all of the project’s languages so that frontline workers in those countries, who are used to advising people on a range of issues such as financial or health issues, can access training on energy poverty issues.

Moodle Training for PolandMoodle Training for BulgariaMoodle Training for Latvia
Moodle Training for CyprusMoodle Training for the UKMoodle Training for Lithuania
Moodle Training for SlovakiaMoodle Training for PortugalMoodle Training for Czechia

These training modules cover:

  • Basic knowledge about the energy sector
  • Basic knowledge about the social system and poverty
  • How to identify consumers in energy poverty
  • How to refer people to STEP energy advisors
  • National and local mechanisms and support possibilities for consumers
  • How energy contracts affect consumers in energy poverty (tariffs, supplier switch, transparent bills) – consumer rights


Have a question? Want to get involved? Not finding what you’re after? Find out who to contact.

Contact us

Stay in touch

The STEP project ended in May 2022. If you would like to learn about our sister project, visit the CLEAR-X website and click here to subscribe to the CLEAR-X newsletter.

European Flag

The STEP project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No. 847080.